Park Palace Hotel - Florence

Beautiful breakfast spread

It offers very good breakfasts and has an excellent restaurant.

Stayed for 1 night, the hotel was nicely appointed and reasonably clean, it had quiet and ideal location very near to Florence centre. The room they gave us was new-fashioned and tastefully decorated with stunning views, correct furnishings plus a balcony. We didn't want to say goodbye, couldn't recommend more...

The check-in was perplexingly difficult, apparently a picture of my passport wasn't enough, even with a promise to bring the original. The pool area had more mosquitos than decorum, and to top it off, I didn't receive a complimentary welcome gift which would have been a nice touch after all that fuss.

The ambiance, the spacious room offered at price rate of 139 euro with a nice balcony. Well located a little outside the center (perfect if you have a car). Nice old style pool to refresh after walking in the city or day of work.The historical villa building and the outside park are a very beautiful mixture of art and history. Fantastic breakfast area on the terrace facing the swimming pool.

Might be noisy at summer (with open windows) earing the sound of the cars on the adjacent streets. The extra costs for car parking might be avoided.

This is the only hotel we would reccommend in Florence. Our daughter spent a year there receiving a master in European Economic Policy. She was able to show us the entire area around Florence from this small gem of a hotel. It is more like an exclusive villa than hotel. Staying in Park Palace, which was apparently the Swiss consulate at one time, gives one the opportunity to experience the hillside/Tuscan flavor of the Florence area. There are quite a few significant gardens and churches, restaurants within 5-10 minute easy walk, and the city center is downhill, about 15-20 minutes walking. We are in our 60s and if we go to Firenze again, we will stay there. The pool and gardens, terrace restaurant are exceptional.

The balcony could have had a more welcoming feel.... Maybe a sweeping daily, or some flowers.

The pool area was lovely, but the bed was quite hard.

The staff may offer the room which is not located in the main building. There is no description about the additional building, so this can be an unpleasant surprise upon arrival to the hotel. This is not bad, but it has no view, close to the road, and the exterior can't be compared with the main building, you also have to walk for a breakfast in the mourning or to lobby (it was not convenient as we stayed in winter and it was cold in the mourning).Try to get information about your stay beforehand for not being surprised.

Experienced staff, it was very nice stay.

We loved their excellant customer service. Relaxed by the pool, it was lovely, especially when the weather was warm.

The ambiance, the pools, the spacious bathrooms, the terraces, a good retreat!

The room was extremely spacious. staff very helpful.

A bit far from the city, but we knew that beforehand

it was very nice and beautiful and the reception was very helpful.the bus station number 12 and 13 are in front of the hotel door! i like it

We enjoyed the spacious quadruple room with a lovely garden view. Breakfast was good, with fresh pastries and organic juices, a nice experience.

wifi was spotty in the room.

Garden; style; ambiance; breakfast; comfort, beds, lounge, garden, breakfast on terrace; most staff.

Lack of view despite website saying: 'an exquisite panoramic view of the city'. Maybe some rooms but it's surrounded by close mature trees. Broken furnature, no bath plug and on one afternoon, returning hot and tired there was no hot water for a relaxing bath. Not being warned about mosquitos although from a comment from member of staff it was clear they were aware of a problem and in our room the anti-insect device had been disconnected - result over 45 bites between us and quite severe reaction. Although it is difficult for them to control nature we felt the steps taken were insufficient eg checking room units plugged in. See below the yes is a 'yes but'

quiet,relaxing,pleasent